FAQ

How can I book a room?
Please enter your date of arrival and the number of nights to check availability. Then select the type of room you book and fill out the form. You will receive a confirmation of your reservation by e-mail.
What time is check in and check-out?
Check-in: after 14.00 – Check-out: before 12.00 (noon)
Can I leave the room later?
Yes, with the agreement of the reception.
Can I choose the type of bed in my room (Large bed – two beds) ?
Yes, at the time of booking.
We are coming with one (or more) children; you can add an extra bed in a double room? What other options proposed?
Yes, you can add an extra bed in some rooms. This must be booked and confirmed before arrival.
Do the rooms have a balcony or terrace?
No.
Are there non-smoking rooms?
All rooms and public areas are NON SMOKING.
How many floors does the building have? Is there a lift?
5 floors with elevator.
Is there air conditioning in the rooms? Does it work during all the year?
No.
Is your hotel adapted for the physically challenged?
No.
Can you keep my luggage when I leave the room?
Yes.
Where can I park my car in a safe place? What does it cost?
There is a private parking near the hotel. Rate: 22 € / 24h.
Do you have an Internet terminal or e-mail terminal for guests?
No.
Do you have high speed internet in the room for my laptop?
The WIFI is free and unlimited throughout the hotel.
Do you have a quiet, romantic room? How can I reserve it?
We have rooms leading onto garden. Please ask for them at the time of booking (subject to availability).
What languages are spoken in Reception?
French, English, Italian, Spanish.
Where can I book a car?
There are several agencies in the neighborhood of the hotel.
How far away is the Eiffel Tower?
The hotel is located 1.9 km from the Eiffel Tower, 20 minute walk.
How far is the Louvre Museum?
The hotel is situated 25 minutes by metro (3.8 km) from the Louvre Museum.
How much does a taxi from the airport cost?
From Orly airport: 30 minutes and about 35 €. From Roissy-CDG airport: 1 hour and 60 €.
How is the district where the hotel is?
District 15 is a residential and commercial area.
I am traveling to assist at an exhibition in Porte de Versailles Exhibition Center: Is it easy to go from the hotel?
From the hotel, you will access the Porte de Versailles walking (20 minutes) or by bus (15 minutes).
How can I cancel my reservation?
If you respect the cancellation policy specified in your booking confirmation (received by e-mail), you can cancel your reservation directly on the site. In the e-mail confirmation that has been received, you will find a confirmation code and a code of cancellation. With these two codes, you should only connect to the web, then in «Rates and Reservation you will see ‘a button’ called “View / Cancel Reservation”. Click this button and follow the steps to receive confirmation of your cancellation.